For many Managed Service Providers (MSPs), faxing is a fragmented headache. You might be juggling SFAX for digital users, legacy Cisco ATAs for physical machines, and a convoluted billing mess that makes margin calculation a nightmare.
At FAXedge, we’ve engineered a way to collapse that complexity into a single, unified experience, specifically optimized for the NetSapiens environment.
The NetSapiens “Deep Dive” Integration
We don’t just sit alongside your UCaaS platform; we live inside it. By utilizing JS inject configuration, FAXedge embeds a dedicated fax management layer directly within the NetSapiens portal.
- Inventory Integration: Enable faxing for an entire domain or manage specific users directly from the NetSapiens “Inventory” tab.
- Unified Management: Admins can assign permissions (send-only, receive-only, or full access) and manage roles without jumping between disparate platforms.
- Native Feel: Your users get a “Fax” button right in their familiar environment, creating a seamless user experience that increases adoption and reduces support tickets.
Simplifying the Physical Fax Machine
Healthcare and legal sectors still rely on physical hardware, but connecting them shouldn’t be a chore.
Our FAXedge ATA is a game-changer for these high-compliance environments:
- Encrypted Store-and-Forward: Unlike standard SIP-based faxing, which often drops packets, our proprietary ATAs use store-and-forward technology to ensure every page arrives perfectly.
- Zero-Touch Management: Manage your ATA ports directly from the same platform you use for your digital users.
- HIPAA Ready: By encrypting the transmission from the machine to our cloud, we ensure that sensitive patient data remains protected from end to end.
Transparent Billing: No More “Per-Page” Surprises
We have simplified the way faxing is billed. FAXedge’s fees are intentionally simple and transparent.
We have eliminated per-page charges, volume-based subscriptions, and unnecessary add-ons. Billing is based solely on users or fax ATA ports, nothing more.
Security and Compliance by Design
In a world of strict data regulations, “email-to-fax” can be a liability.
FAXedge mitigates this risk with advanced security features:
- Password-Protected PDFs: Configure the system so that inbound faxes arrive as encrypted PDFs, requiring a password to view.
- White-Label Control: Customize the end-user portal and cover pages with your own branding, ensuring your clients always know they are in a secure, trusted environment.
- Flexible Archiving: We provide one year of storage included. After that, we make it easy to offload your data to your own AWS or Azure buckets to maintain long-term compliance without the high costs.
Taking Back Control of Your DIDs
You shouldn’t have to port your numbers to a new carrier just to get better faxing. Our “Bring Your Own Trunk” (BYOT) model allows you to point your existing DIDs (from Bandwidth, Inteliquent, etc.) to FAXedge via IP authentication. This keeps you in the driver’s seat of your carrier relationships while utilizing our specialized fax infrastructure.
Contact us today for a free demo! Call 716-714-8016 or rperez@faxedge.com.
