Navigating Documo’s FaxBridge Price Increase: A Cost-Effective Alternative for Service Providers
With Documo’s recent announcement that it will increase its FaxBridge monthly recurring charge to $20 per device effective December 1, 2026, we understand many service providers may be evaluating their options. At FAXedge, we believe that maintaining reliable fax services shouldn’t come at the expense of your profitability. We’re Here to Help You Navigate These […]
Why Real-Time Faxing Fails (and How Store-and-Forward Fixes It)
Internet connectivity can be unpredictable. Jitter, latency, and packet loss can cause traditional real-time fax transmissions to fail mid-transfer, resulting in incomplete pages, distorted text, and frustrated users (rightfully so)! The Technical Difference: FAXedge’s Store-and-Forward Architecture FAXedge has modernized fax delivery with an HTTPS-enabled ATA designed to reduce the impact of unstable network conditions. Instead […]
The “BYOT” Revolution for Service Providers
Turning a Cost Center into a Profit Center For years, the fax market has operated like a gatekeeper economy. Many providers require you to use their trunking while layering on expensive usage-based billing models. For ITSPs and service providers with existing wholesale carrier agreements, that often means paying unnecessary markups for infrastructure you already manage. […]
Why Faxing is the $4.44 Million Blind Spot in 2026
Why Faxing is the $4.44 Million Blind Spot in 2026 In a world of AI-driven workflows and instant messaging, faxing is often dismissed as a “relic of the stone age.” Because of this, many UCaaS and platform providers treat fax as a “check-the-box” feature rather than a mission-critical service. The Reality Check: In 2025/2026, the […]
Modernize Your Fax Platform Without Replacing Existing Hardware
FAXedge: Built for service providers who need reliable Fax over IP. Keep your existing AudioCodes ATAs or deploy the purpose-built FAXedge ATA while upgrading to a modern, secure fax platform. Keep Your Hardware. Upgrade Your Platform. Transitioning to a new provider shouldn’t mean a “rip and replace” nightmare. FAXedge is fully compatible with legacy AudioCodes […]
High Margins, Low Friction: Why NetSapiens Providers are Switching to FAXedge
For many Managed Service Providers (MSPs), faxing is a fragmented headache. You might be juggling SFAX for digital users, legacy Cisco ATAs for physical machines, and a convoluted billing mess that makes margin calculation a nightmare. At FAXedge, we’ve engineered a way to collapse that complexity into a single, unified experience, specifically optimized for the […]
Why “As-Is” Faxing is a Risk to Your Business (and How to Fix It)
In the fast-paced world of telecommunications, “status quo” is often a warning sign. We recently sat down with a major service provider who was feeling the “innovation chill” from their current fax vendor. Their story is one we hear often: a provider pulls features, support tickets are met with “the product is as-is,” and the […]