The FAXedge Blog

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With Documo’s recent announcement that it will increase its FaxBridge monthly recurring charge to $20 per device effective December 1, 2026, we understand many service providers may be evaluating their options. At FAXedge, we believe that maintaining reliable fax services shouldn’t come at the expense of your...

Internet connectivity can be unpredictable. Jitter, latency, and packet loss can cause traditional real-time fax transmissions to fail mid-transfer, resulting in incomplete pages, distorted text, and frustrated users (rightfully so)! The Technical Difference: FAXedge’s Store-and-Forward Architecture FAXedge has modernized fax delivery with an HTTPS-enabled ATA designed to reduce the impact...

Turning a Cost Center into a Profit Center For years, the fax market has operated like a gatekeeper economy. Many providers require you to use their trunking while layering on expensive usage-based billing models. For ITSPs and service providers with existing wholesale carrier agreements, that often means paying unnecessary markups...

Our Q3 work is all about key platform updates designed to improve partner control, visibility, and reliability. We go into detail on a few new features, such as: Watch the brief webinar to see the rest! Our partners always have access to all of our resources, such as Migration Support,...

We are proud to share that FAXedge has been selected as a winner of the 2026 Communications Solutions Product of the Year Award. Celebrating 28 years of industry excellence, TMC presents the Communications Solutions Product of the Year Awards to honor standout innovations spanning hardware, software, applications, services, and peripherals...

At FAXedge, we believe conversations are one of an organization’s most valuable assets. Whether it’s a phone call, fax transmission, email, or AI-assisted interaction, every business conversation contains information that can drive better decisions, improve customer experiences, and support compliance. That’s why we’re proud to be a member of the...

Why Faxing is the $4.44 Million Blind Spot in 2026 In a world of AI-driven workflows and instant messaging, faxing is often dismissed as a “relic of the stone age.” Because of this, many UCaaS and platform providers treat fax as a “check-the-box” feature rather than a mission-critical service. The...

Missed our latest FAXedge Focus webinar? We covered several updates designed to make your faxing workflows more reliable and easier to manage. The Highlights: Better Security: New per-user controls give administrators more granular control over account access and security management. Smoother UX: We redesigned key settings pages and introduced a...