For many Managed Service Providers (MSPs), faxing is a fragmented headache. You might be juggling SFAX for digital users, legacy Cisco ATAs for physical machines, and a convoluted billing mess that makes margin calculation a nightmare. At FAXedge, we’ve engineered a way to collapse that complexity into...
Internet connectivity can be unpredictable. Jitter, latency, and packet loss can cause traditional real-time fax transmissions to fail mid-transfer, resulting in incomplete pages, distorted text, and frustrated users (rightfully so)! The Technical Difference: FAXedge’s Store-and-Forward Architecture FAXedge has modernized fax delivery with an HTTPS-enabled ATA designed to reduce the impact...
Turning a Cost Center into a Profit Center For years, the fax market has operated like a gatekeeper economy. Many providers require you to use their trunking while layering on expensive usage-based billing models. For ITSPs and service providers with existing wholesale carrier agreements, that often means paying unnecessary markups...
Our Q3 work is all about key platform updates designed to improve partner control, visibility, and reliability. We go into detail on a few new features, such as: Watch the brief webinar to see the rest! Our partners always have access to all of our resources, such as Migration Support,...
We are proud to share that FAXedge has been selected as a winner of the 2026 Communications Solutions Product of the Year Award. Celebrating 28 years of industry excellence, TMC presents the Communications Solutions Product of the Year Awards to honor standout innovations spanning hardware, software, applications, services, and peripherals...
At FAXedge, we believe conversations are one of an organization’s most valuable assets. Whether it’s a phone call, fax transmission, email, or AI-assisted interaction, every business conversation contains information that can drive better decisions, improve customer experiences, and support compliance. That’s why we’re proud to be a member of the...
Why Faxing is the $4.44 Million Blind Spot in 2026 In a world of AI-driven workflows and instant messaging, faxing is often dismissed as a “relic of the stone age.” Because of this, many UCaaS and platform providers treat fax as a “check-the-box” feature rather than a mission-critical service. The...
